Pre-Order Policy
As our stock often sells out very quickly, we were asked by our customers to offer items that are out of stock for pre-order. When we know a product is coming back in stock, we will open it up for pre-order and advise an estimate restock date. The beauty of a pre-order for you is that you are guaranteed the items when they come back in stock.
Please do not pre-order unless you are happy to wait for the restock.
PRE-ORDER T&C'S
If your order contains both in stock items as well as pre-order items, we will hold the order until the pre-order stock arrives.
You can request to split the shipping option if you want to ship the in-stock items immediately and pre-order items separately.
Please note that the estimated shipping date provided is just an estimate, it can occasionally be further delayed.
We will keep you updated by email as we get closer to the stock arriving and give you a more definitive delivery date and also advise if there are any expected delays.
Should you wish to cancel a pre-order, a refund by store credit will be issued as per our Refund Policy.
Still need help?
Drop us an email and our team will respond within 24-48hrs, Monday - Friday.
If you have contacted us here, there is no need to send another message via social media.
We look forward to chatting to you.
Team Bonita
♡